Privacy policy

Last updated: November 11, 2026

This Privacy Policy explains how TUYET ANH THI LLC, operating ivorbmella at https://ivorbmella.shop, processes personal information connected with browsing, shopping, and customer communications.

Information collected

Depending on your interaction with the store, we collect:

  • Contact information, such as your name, email, billing address, shipping address, and telephone number if provided.
  • Purchase records, including products, prices, payment status, payment-provider references, shipment details, returns, and refunds.
  • Account information if you create an account.
  • Messages, support requests, and attachments you submit.
  • Technical information, including IP address, device and browser details, website interactions, and cookie preferences.
  • Marketing choices and records needed to manage privacy requests.

Information is obtained from you, through website technologies, and from providers supporting payment, delivery, and store operations.

Payment credentials are processed through payment-provider systems. Please never email complete card numbers, card security codes, or passwords.

Purposes and legal bases

We process information to fulfill orders, receive payments, arrange delivery, manage returns, provide support, maintain accounts, prevent fraud, secure the store, and meet recordkeeping obligations.

We may also evaluate website performance and improve the shopping experience. Marketing and optional tracking are subject to applicable consent requirements and your preferences.

Where UK data protection law applies, our legal bases include contract performance, legal obligations, legitimate interests balanced against your rights, and consent where required. Withdrawing consent does not invalidate processing already lawfully performed.

Information disclosure

Relevant information is disclosed to Shopify, payment processors, carriers, fulfillment services, technology suppliers, communication providers, and professional advisers where necessary.

Where analytics or advertising tools are enabled, information may be disclosed to those providers subject to applicable consent and opt-out requirements.

We may also disclose information to comply with law, protect lawful rights, or support a business transaction with appropriate safeguards.

Shopify processes information to provide platform services and may process some information for its own purposes depending on the features used. See Shopify’s Consumer Privacy Policy.

Cookies and marketing

Essential cookies support functions such as checkout, shopping carts, security, and saved preferences. Optional analytics and advertising technologies, where enabled, are used only with consent where required.

Manage available choices through the website’s privacy controls and your browser settings. Blocking essential cookies may affect functionality.

You may unsubscribe from promotional emails using the option provided. Necessary purchase and service communications may continue.

Privacy rights and requests

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a portable copy of your information; restrict or object to processing; withdraw consent; or opt out of certain sales, sharing, or targeted advertising.

Contact daniel.utacn@outlook.com to submit a request. We may request proportionate information to verify identity. Authorized agents may act where permitted by law.

We respond within applicable deadlines and do not unlawfully discriminate against customers exercising privacy rights. We honor recognized opt-out preference signals, including Global Privacy Control, where legally required.

If an applicable law provides an appeal right, reply to our decision requesting a review.

California residents

If the California Consumer Privacy Act applies to our business and your information, qualifying residents may exercise rights to know, access, correct, and delete information, opt out of sale or sharing, and limit specified uses of sensitive personal information, subject to exceptions. Details are available in the California Attorney General’s privacy guidance.

Retention and security

We retain personal information for periods reasonably necessary for the purposes described here, including customer support, accounting, fraud prevention, legal compliance, and dispute resolution.

Retention periods depend on the type of information and relevant obligations. We use reasonable safeguards, although no system can guarantee absolute security.

International processing

Information may be processed in the United States and other countries where our providers operate. Where UK international-transfer restrictions apply, we use legally required safeguards, such as adequacy mechanisms or approved contractual protections. Contact us for relevant details.

Children and policy changes

The store serves a general adult audience and is not directed to children under 13. Contact us if you believe a child has improperly supplied personal information.

We may update this policy when practices or legal requirements change. We revise the date and provide additional notice where required.

UK residents may also contact the Information Commissioner’s Office about privacy concerns.